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The Elder Scrolls Online: The Hailcinder Mount Pack
DLC
(released 4 years ago)
ZeniMax Online Studios
Bethesda Softworks
TL;DR

It is a DLC pack for The Elder Scrolls Online that includes a special mount, Crowns, and a scroll for player bonding. Players can ride the exclusive Hailcinder Vale Elk and use Crowns for in-game purchases. The Pledge of Mara Scroll allows characters to gain experience together, enhancing cooperative play.

View on Steam

Genres:
Massively Multiplayer
RPG
Tags:
RPG
Massively Multiplayer
Gore
Violent
Likely Inspirations:
Dark Souls
Final Fantasy XIV
Guild Wars 2
Runescape
World of Warcraft
Steam Review Analysis – Total (updated Jun 7, 2025, 9:09 PM)
Disclaimer: This analysis is independently conducted and is not affiliated with Valve or Steam.
Review Summary - 338
47%
Mixed

161

175

99%

Purchased on Steam

1

1

1%

Purchased Elsewhere

0% Primarily Play on Deck

Conclusion

The reviews for The Elder Scrolls Online: The Hailcinder Mount Pack reveal significant issues with mount delivery, leading to widespread frustration among players. Many players reported not receiving the mount despite receiving crowns, which has resulted in a negative sentiment surrounding the purchase experience. However, several players appreciated the instant receipt of crowns and the overall value of the pack, indicating a mixed sentiment. The aesthetic appeal of the mount was also noted positively, but technical issues and customer support experiences remain areas for improvement.

Strongly Positive
Mount Aesthetics

The design and appearance of the mount received positive feedback, with players appreciating its unique look.

~3%
Positive
Crowns Received Instantly

Several reviews highlighted that players received their crowns immediately upon purchase, which was a positive aspect.

~14%
Value for Money

Many players felt that the pack offered good value, especially when considering the crowns and additional items included.

~6%
In-Game Mail System

Players noted that items like the mount and scroll were delivered via the in-game mail system, which some initially overlooked.

~5%
Neutral / Mixed Opinions
Customer Support Experience

Players had mixed experiences with customer support, with some receiving help quickly while others faced delays.

~4%
Game Restart Requirement

Several reviews mentioned the need to restart the game to receive items, which was a common point of confusion.

~2%
Pledge of Mara Scroll

The Pledge of Mara scroll was mentioned as an interesting item, though its utility was debated among players.

~1%
Negative
Technical Issues

Some players experienced technical problems related to receiving their items, leading to dissatisfaction.

~2%
Strongly Negative
Mount Delivery Issues

Many players reported not receiving the mount after purchase, leading to frustration and confusion.

~33%
Refund Requests

A few players expressed frustration over not receiving their items and requested refunds, indicating a serious concern.

~2%
This analysis is powered by OpenAI’s language models and may occasionally contain inaccuracies. For the most precise details, please consult the reviews directly on the official Steam store page.

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The Elder Scrolls Online: The Hailcinder Mount Pack Analysis on Niklas Notes